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IMPORTANT MEMBER NOTICE

SCAM – CU Account Placed on Hold

Ballincollig Credit Union have been made aware of scam texts and emails going around claiming that member’s accounts have been ‘placed on hold’ and to click a link to verify their accounts and also that All users are required to comply with new updates to our system and to click on the link.

⚠️ This is NOT legitimate and should be ignored. ⚠️

⚠️ Please DO NOT CLICK ON THE LINKS ⚠️

Be Fraud-Aware. Look out for red flags such as misspellings, an unusual website address in the link, and a message that tries to get you to act urgently.

Scam – Hello Mum/Hello Dad SCAM

This scam involves fraudsters posing as family members, typically through SMS or WhatsApp messages, in an attempt to manipulate victims into transferring money. The criminals often pretend to be one of your children, claiming they’re texting from a new number because their phone has been lost or damaged. They then ask you to urgently transfer money to help them buy a new phone or pay a bill.

These scams usually start with a friendly “Hello Mum” or “Hello Dad” and soon escalate to requests for urgent money transfers. Be wary if the message comes from an unknown number or if the request seems out of character for your child.

Don’t rush to respond, scammers thrive on creating a sense of urgency to prevent you from thinking clearly. Always take a moment to verify any unusual requests, even if they seem to come from a loved one.

Verify through other means: If you receive such a message, reach out to your child or family member through a different channel – like a phone call or a separate messaging app – to confirm the situation.

Stay informed: Criminals can obtain databases of names, phone numbers, and dates of birth through the dark web and social media channels. Be aware of this possibility and be cautious of any unexpected messages, even if they use familiar names.

⚠️ Please DO NOT REPLY TO THESE MESSAGES ⚠️

If you are ever unsure or suspect a scam communication, contact BCU directly.

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